2connex Telecommunications

Business intelligence

The first probable reference to Business Intelligence is made in Sun Tzu's "Art of War" where he claims that to succeed, you should have full knowledge of your strengths/weaknesses and full knowledge of your opponents strengths/weaknesses.

2connex will analyze, select and present information - both internal (from operational systems) and external (market intelligence) - on which you can act or build strategies.

Metrics /Key Performance Indicators

We use Key Performance Indicators (KPI) to assess the present state of business and to prescribe a course of action.

To verify the design of the initial system, we ask the following questions of every strategic initiative:

       Goal Alignment queries
       Baseline queries
       Cost and risk queries
       Customer and Stakeholder queries
       Metrics related queries
       Measurement Methodology related queries
       Results related queries

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